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Mercure Hotel Köln Belfortstraße · Lobby Book direct
best price guaranteed
Promise Book direct

Best price.
Guaranteed.

Find our rooms cheaper somewhere else? You get the lower price — minus an extra 10% off. Booking direct always pays off: no middleman, no fee, instant confirmation.

−10% extra €0 booking fee Reply in 24 h
Book direct
or call reception
+49 221 7721-0

Three simple
steps.

This is how the Best Price Guarantee works — no small print, no catch.

01.

Book direct.

Via our website or by phone on +49 221 7721-0 — you’ll get the current daily rate.

Website or phone
02.

Found it cheaper?

Within 24 hours of your booking, on a public platform with identical conditions (same room, same dates, same cancellation rules).

Within 24 hours
03.

Get it minus 10%.

Send a screenshot or link to belfortstrasse@eventhotels.com. We check it and adjust your booking — minus an extra 10% off.

Reply in 24 h

Why booking direct
pays off.

What sets us apart — and what you only get when you book direct.

01.

Best price guaranteed.

Lower than every publicly visible rate online — you get the cheaper price minus an extra 10% off.

Direct advantage
02.

No booking fee.

Unlike booking sites, you pay no commission — the price is the price.

€0 fee
03.

Transparent terms.

Cancellation and payment terms vary by rate — the applicable deadlines are shown during booking, before checkout.

Shown upfront
04.

Direct contact.

Special requests? Bringing a dog? Late arrival? We listen to you directly.

Straight to the hotel
05.

Instant confirmation.

Receive your booking confirmation right after checkout — no waiting on a third-party intermediary.

No waiting
06.

ALL · Accor.

Earn points on every direct booking, redeemable worldwide — ALL members save extra. Join free →

Accor Live Limitless
Conditions

What qualifies — and what doesn’t.

Publicly accessible booking platforms whose offers are visible without login: Booking.com, Expedia, HRS, hotel.de, Trivago and similar. Closed member areas (e.g. loyalty programmes of other providers, corporate rates) are excluded.
Same room (Standard, Superior, Apartment), same arrival and departure date, same number of guests, same cancellation policy (flexible vs. non-cancellable) and same meal plan (with or without breakfast).
Within 24 hours of your direct booking. Later reports can no longer be considered, as daily prices change dynamically.
By email to belfortstrasse@eventhotels.com with a screenshot of the cheaper booking page, your direct booking confirmation number and the date/time you spotted it. We respond within 24 hours.
We adjust your booking to the cheaper price — minus an extra 10% off. You’ll receive an updated confirmation. If you’ve already paid a deposit, the difference is refunded to the original payment method.
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