Company name and address:
Business Hotels GmbH
Sedanstraße 13-17
50668 Cologne
Germany
T: +49 221 973056-0
Domain: www.mercure-hotel-koeln-belfortstrasse.de
E-mail: belfortstrasse@eventhotels.com
Introduction
Business Hotels GmbH is committed to making its website https://www.mercure-hotel-koeln-belfortstrasse.de accessible in accordance with the German Accessibility Strengthening Act (Barrierefreiheitsstärkungsgesetz, BFSG). This accessibility statement applies to the website https://www.mercure-hotel-koeln-belfortstrasse.de.
Status of compatibility with the requirements
The website https://www.mercure-hotel-koeln-belfortstrasse.de is partially compliant with the Accessibility Strengthening Act (BFSG) due to the following incompatibilities and exemptions.
Non-accessible content
The content listed below is not accessible for the following reasons:
- PDF documents: Some of our PDF documents are not accessible. We are working to adapt them as quickly as possible or to provide accessible alternatives.
- Videos: Some of our embedded videos currently do not have subtitles. We are striving to provide subtitles for all videos in future.
- Images without alternative text: Some images on the website do not have alternative text. We review and update this content on an ongoing basis.
- Forms without labels: Some of the forms used do not offer the option of setting labels. These will be replaced by other solutions in future.
Barriers due to disproportionate economic burden
Some barriers on our website cannot be remedied at short notice for reasons of economic reasonableness. These include:
- Complex interactive applications: Certain interactive applications and special functions on our website require considerable financial and human resources to make them fully accessible. We continuously assess opportunities for improvement, but due to the high costs we cannot remove all barriers immediately.
- Booking engine
- Externally embedded reviews
- Externally embedded scripts, e.g. for recommending local activities
- Accessibility weaknesses in technologies and frameworks we use (WordPress submenu, Divi Builder and add-on modules)
- Historical content: Older content created before the current accessibility guidelines came into force may not be fully accessible. Retroactively adapting this content would require disproportionately high effort. New content, however, is created in accordance with current standards.
Accessibility statements for external content
- Dialogshift (chatbot)
Reporting barriers, feedback and contact details
Have you noticed barriers when accessing content on https://www.mercure-hotel-koeln-belfortstrasse.de? Then please feel free to get in touch with us. We welcome your feedback and will endeavour to remedy the reported barriers as quickly as possible within the scope of what is technically and economically feasible. Please let us know which page and which function you encountered barriers on. Simply copy the link from your browser’s address bar. You can report barriers to us in the following ways:
- Contact form: Report a barrier
Enforcement body
If you do not receive satisfactory responses to notifications or enquiries regarding accessibility, you can contact the enforcement body. The enforcement body supports you in asserting your rights.
Address of the enforcement body:
- Information und Technik Nordrhein-Westfalen
Mauerstraße 51
40476 Düsseldorf - Phone: 0211 9449-01
- Fax: 0211 9449-8000
- E-mail: poststelle@it.nrw.de
Market surveillance authority
The contact details of the competent market surveillance authority are:
- Information und Technik Nordrhein-Westfalen
Mauerstraße 51
40476 Düsseldorf - Phone: 0211 9449-01
- Fax: 0211 9449-8000
- E-mail: poststelle@it.nrw.de
Date this accessibility statement was created
This statement was created on 5 June 2025. The assessment of compliance with the requirements is based on a digital accessibility audit report carried out by Equalize Digital (https://equalizedigital.com).
This accessibility statement was prepared with the utmost care and is updated regularly to meet current requirements and standards. Nevertheless, errors cannot be entirely ruled out. If you find any errors in this statement, we would be grateful for brief feedback via the „Report a barrier“ function described in this document.
This document was last updated on 26 June 2025.